Our full-service agencies can be reached at the following phone numbers during regular business hours:
If your agent is not available, please inform the receptionist that you have a claim to report. He/She will connect you to someone who can assist you. The fax number for all locations is 701-239-0009. Alternatively, you can email or text your agent or customer service representative directly.
For information on what steps to take if you have a claim, please refer to our Loss Reporting Guide.
For non-emergencies after 5 p.m. CT weekdays, on holidays or on weekends, please complete our online claims information sheet. We will contact you the next business day to file your claim.
For emergency claim reporting after 5 p.m. CT weekdays, on holidays or on weekends, refer to the after-hours claim information and contact the insurance company directly.